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FAQs & Troubleshooting

FAQs & Troubleshooting

What kind of paper can I use?

The printer loads paper from the installed paper tray, manual feed tray (multi-purpose tray) or optional lower tray unit.
The names for the paper trays in the printer driver and this guide are as follows:


 Paper tray   Tray 1
 Manual feed tray  Manual (HL-5130 and HL-5140)
 Multi-purpose tray  MP Tray (HL-5150D and HL-5170DN)
 Optional lower tray unit  Tray 2 ( Not available for HL-5130)

Media Type:

 Media Type  Tray 1  Manual
feed tray
 MP Tray  Tray 2
 Plain Paper   Yes  Yes  Yes  Yes
 Recycled Paper  Yes  Yes  Yes  Yes
 Bond Paper    Yes  Yes  
 Thick Paper    Yes  Yes  
 Transparency  Yes *1  Yes *2  Yes *1  
 Labels    Yes *2  Yes *2  
 Envelopes    Yes  Yes *3  
 Card Stock    Yes  Yes  

*1) Up to 10 sheets, A4 or Letter
*2) A4 or Letter
*3) Up to 3 envelopes

Paper weight;
Plain Paper: 60 gsm to 105 gsm (16 to 28 lb)
Thick Paper: 105 gsm to 161 gsm (28 to 43 lb)

Media Size and Number of sheets:

   Tray 1  Manual feed tray  MP Tray  Tray 2
 Paper Size  A4, Letter, Legal, B5(ISO), A5, B6, A6, Executive

 Width:69.9 to 215.9 mm
(2.75 to 8.5 in.)
Length:116 to 406.4 mm(4.57 to 16 in.)

Width:69.9 to 215.9 mm
(2.75 to 8.5 in.)
Length:116 to 406.4 mm(4.57 to 16 in.)
 A4, Letter, Legal, B5(ISO), A5, Executive
 Number of sheets  250 sheets
(80 gsm or 21lb)
 Singile sheet  50 sheets
(80 gsm or 21lb)
 250 sheets
(80 gsm or 21lb)

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5130, HL-5140, HL-5150D, HL-5170DN

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