Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Why are the ready and alarm lights blinking?

When the printer "Ready" and "Alarm" LEDs flash as shown, please check the following points.

Paper Jam:

Clear the paper jam referring to "How do I clear paper jams?".

If the printer does not automatically resume printing, press the control panel button.


No Paper/ Misfeed:

  • The paper cassette may be out of paper or not properly installed.
    If it is empty, load a new stack of paper into the paper cassette.
    If there is paper in the paper cassette, make sure it is straight.
    If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper cassette.           
  • Reduce the amount of paper in the paper cassette, and then try again.
  • Make sure you use paper that meets Brother's recommended paper specifications.
  • Reinstall the paper properly, and then press the control panel button. The
    printer will start printing again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N

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