FAQs & Troubleshooting

FAQs & Troubleshooting

Wrong Paper Type

The Wrong Paper Type message appears if the width or length of the paper in the paper tray is too small.

Suitable paper sizes are A4, Letter, Legal *1, Folio *1, ,A5 *2, A5(Long Edge) *2, B5 *2 and Executive *2. When the Wrong Paper Type message appears, the following LED indications is shown on the control panel. The Error LED (Error) will blink twice and turn off for 1 second.
*1: Legal or Folio size paper are not available in some countries.
*2: For a certain model



Follow the steps below to clear the Wrong Paper Type message.


  1. Load paper until the edge of the paper touches the back of the paper tray.

  2. Press the button to clear the error.


If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

Related Models

HL-1202R, HL-1210W, HL-1210WE, HL-1210WR, HL-1212W, HL-1212WE, HL-1212WR, HL-1222WE, HL-1223WE, HL-1223WR

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