HL-1212W

FAQs & Troubleshooting

FAQs & Troubleshooting

"Offline" appears on the Status Monitor.

Windows Offline

 

Macintosh Offline

 

If the illustration above, follow the steps below:

  1. If you use the Brother machine via USB connection, disconnect the USB cable and re-connect it.
    If you use the Brother machine via wired network connection, disconnect the network cable and re-connect it.
    If you use the Brother machine via wireless network connection, turn off the router/access point and turn on it again.
  2. Turn off the Brother machine and turn on it again.
  3. Restart your PC.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-1610W, DCP-1610WE, DCP-1610WR, DCP-1612W, DCP-1612WE, DCP-1612WR, DCP-1622WE, DCP-1623WE, DCP-1623WR, HL-1210W, HL-1210WE, HL-1210WR, HL-1212W, HL-1212WE, HL-1212WR, HL-1222WE, HL-1223WE, HL-1223WR, MFC-1910W, MFC-1910WE, MFC-1912WR

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.