Model discontinued. This page is no longer updated.

HL-1030

FAQs & Troubleshooting

FAQs & Troubleshooting

What kind of paper can I use?

The printer loads paper from the installed Multi-purpose tray, Upper paper tray or optional Lower paper tray.
The names for the paper trays in the printer driver and this guide are as follows:

 

 Upper paper tray  Tray 1
 Manual feed slot  Manual
 Optional Lower tray  Tray 2
(For HL-1450/1470N)

Media Type:

 Media Type  Tray 1  Manual  Tray 2
 Cut Sheet  Yes  Yes  Yes
 Envelope    Yes  
 Organizer    Yes  
 Transparencies  Yes  Yes  
 Labels    Yes  
 Other Sizes    Yes  

 

 

Media Size and Number of sheets:

   Tray 1  Manual  Tray 2
 Paper Size  A4, Letter, Legal*1,
B5(ISO), Executive, A5, A6

 Width:
 70 to 216 mm
 (2.75 to 8.5 in.)
 Length:
 116 to 356 mm
 (4.57 to 14 in.)

A4, Letter, Legal*1, B5 (ISO), Executive, A5
 Number of sheets  250 sheets
 (80 gsm or 21lb)
 
 10 sheets (transparency)

 Single sheet

  250 sheets
 (80 gsm or 21lb)
 
 10 sheets (transparency)

 

 

*1) USA and Canada only

Paper Specification:

<Paper Cassette>

   Cut Sheet
 Basis Weight  64 to 105gsm
 (17 to 28lb.)
 Caliper  0.08 to 0.13 mm
 (0.003 to 0.005 in.)
 Moisture Content  4% to 6% by weight

 

<Manual Feed Slot>

   Cut Sheet  Envelope
 Basis Weight  64 to 158gsm (17 to 43 lb)  75 to 90 gsm single thickness
 (20 to 24lb.)
 Caliper  0.08 to 0.2 mm (0.003 to 0.008 in.)  0.084 to 0.14 mm
 (0.003 to 0.005 in.)
 single thickness
 Moisture Content  4% to 6% by weight  4% to 6% by weight

  • We recommend you use labels or transparencies which are desighned for use in laser printers.
  • The printing speed may change, depending on the paper size and the media type in use, in order to avoid damage to the printer.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1030, HL-1240, HL-1250, HL-1270N

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.