FAQs & Troubleshooting

FAQs & Troubleshooting

How do I draw up the lower thread?

  1. Raise the presser foot using the presser foot lever.
    image (1) Presser foot lever


  2. Lightly hold the end of the upper thread.
    image (1) Upper thread

  3. While lightly holding the end of the upper thread, slowly turn the handwheel toward you (counterclockwise) by hand to lower
    and then raise the needle.



  4. Pull on the upper thread to draw up the lower thread.
    (1) Upper thread
    (2) Lower thread


  5. Pull out about 10 cm (4 inches) of both threads and put them toward the back of the machine under the presser foot.
    image (1) Upper thread
    (2) Lower thread


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ArtCity140S, ArtCity170S, artwork 10, artwork 20, artwork 22N, artwork 31SE, AZ14, AZ17, CX5, e15, e20, G20, HC14, HQ12, HQ19, HQ22, J14s, J17s, JS25, JS27, JX14, JX17FE, KD144s, KE14s, L14s, LB14, LK14s, LM14, LP14, LS14s, LS200S, LS2225S, LS2325S, LS250s, LS300S, LS3125S, LS350s, LS5555, LS7555, LW14, LX1400S, LX1700S, LX500, LX700, M14, ModerN14, ModerN17, OKINAWA, R214, RS100S, RS200S, SAPPORO, TOKYO, X10, X14s, X17s, X4, X8

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.