Innov-is 4000D/4000

FAQs & Troubleshooting

FAQs & Troubleshooting

I tried to upgrade the machine with USB media. But the message "Saving the upgrade file. Do not turn main power to OFF." appeared for more than 5 minutes and I still can't upgrade it.

Depending on the machine, you can't use your USB media for upgrade.
 

You can use your USB media for other usage.

 

If the message "Saving the upgrade file. Do not turn main power to OFF." appears for more than 5 minutes,
Please use USB cable for upgrade.

For more details, please click "Downloads" and refer to "the Instruction PDF" in "How to Download and Install".

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is 4000D/4000

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.