Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

How to clear "Cooling Down" Error?

This error would occur if the printhead on the FAX overheated when printing large quantities of pages or pages with excessive dark backgrounds.
To clear the message, unplug the power cord for approimately 30 minutes to allow the FAX to cool down. After approximatley 30 minutes, plug the power cord in and print the help list to test.

To print the help list:

  1. Press the Menu/Set key.
  2. Press the up or down navigation key until PRINT REPORTS appears and press Menu/Set.
  3. Press 1(HELP LIST) and Menu/Set.
  4. Press Start/Copy.
  5. Press Stop to exit.

If the message continues to appear on the display, please contact the Brother office in your country.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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