DS-620

FAQs & Troubleshooting

FAQs & Troubleshooting

The cover of the manual document feeder is open.

Your scanner's top cover is open when scanning starts.

Close the top cover and start scanning again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DS-620, DS-720D, DS-820W, DS-920DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.