FAQs & Troubleshooting

FAQs & Troubleshooting

After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.

There is the case that after the selected tray is out of paper, the Brother Machine continues to print from another tray. In this case, configure the Auto Continue to Off. The default setting is On. Follow the steps below to configure the Auto Continue.


  1. Press  Settings(Settings) => All Settings => Printer => Auto Continue.
  2. Press Off.
  3. Press  Home(Home).

After configuring the Auto Continue to Off, configure the Tray Setting to the size you want to use.

If you configure the Auto Continue to Off, you cannot use customize paper in Printing Preferences.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2660DW, DCP-L2665DW, DCP-L5500DN, DCP-L5510DW, DCP-L6600DW, HL-L6410DN, HL-L6415DN, MFC-EX910, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW, MFC-L2860DW, MFC-L2860DWE, MFC-L2862DW, MFC-L5700DN, MFC-L5710DN, MFC-L5710DW, MFC-L5715DN, MFC-L5750DW, MFC-L6710DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6910DN, MFC-L6915DN, MFC-L6950DW, MFC-L6970DW

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