FAQs & Troubleshooting
Load Paper in the Multi‑purpose Tray (MP Tray)
When you load a different size and type of paper in the tray, you must change the Paper Size and Paper Type settings in the machine or on your computer, also.
- Lift the support flap to prevent paper from sliding off the face down output tray.
- Open the MP tray and lower it gently.
- Pull out the MP tray support (1) and unfold the flap (2).
- Slide the MP tray paper guides to fit the width of the paper you are using. If the paper guide on the right side has a lever, press it and slide the paper guide.
- Load paper with the printing surface face up in the MP tray. When you use Letterhead or Preprinted paper, load the paper in the correct orientation as shown in the illustrations.Make sure the paper is below the maximum paper mark (1).
Paper Orientation for Letterhead and Preprinted Paper
For 1-sided printing
- face up
- top edge first
For automatic 2-sided printing (long edge binding)
- face down
- bottom edge first
When you use Letterhead or Preprinted paper for 2-sided printing, change the machine's setting by completing the following step:
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