FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean white or black spots on printed documents?

  • Make ten copies of a blank, white sheet of paper.
    If the problem is not solved, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit. Please refer to the instructions, "How do I clean the drum unit?"

  • The drum unit may be damaged. Put in a new drum. Please refer to the instructions, "How do I replace the drum unit?"

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7030, DCP-7030R, DCP-7040, DCP-7040R, DCP-7045N, DCP-7045NR, MFC-7320, MFC-7320R, MFC-7440N, MFC-7440NR, MFC-7840W, MFC-7840WR

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.