FAQs & Troubleshooting

FAQs & Troubleshooting

Which E-mail packages are compatible with ControlCenter3?

- Compatible E-mail applications


ControlCenter3* supports the following E-mail applications:

  • Microsoft Outlook 2000/ 2002/ 2003/ 2007/ 2010(only 32 bit support)
  • Microsoft Outlook Express 5/ 6
  • Windows Mail
  • Netscape Mail 7
  • Thunder Bird 1
  • Qualcomm Eudra Pro 6/ 7 
  • Mozilla Thunderbird 2/ 3

*current version is ver.
If you have a newer version, some more applications would be supported additionally.


You can verify your ControlCenter3 version following the steps below. If you have an older version than the one listed, update your ControlCenter3.


- How to verify your ControlCenter3 version and update

  1. Right-click on the ControlCenter3 icon in the task tray and choose About.


    If the ControlCenter3 icon doesn't appear in the task tray, open the ControlCenter3 by clicking Windows/start-> (All) Programs ->Brother-> XXX-XXXX (Where XXX-XXXX is the model number of the machine)-> ControlCenter3.

  2. You will see the version in the window.


  3. If your version of ContorlCenter3 is old, it needs to be updated.

    ContorlCenter3 update tool is only available to Windows Vista/ Windows 7* users.
    * The availability of ContorlCenter3 update tool vary depending on your Brother machine.

    > Click here to update ControlCenter3 (download ControlCenter3 update tool).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-310CN, DCP-315CN, DCP-340CW, DCP-7010, DCP-7010L, DCP-7010R, DCP-7025, DCP-7025R, DCP-8060, DCP-8065DN, MFC-210C, MFC-215C, MFC-3240C, MFC-3340CN, MFC-410CN, MFC-425CN, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-640CW, MFC-7225N, MFC-7420, MFC-7420R, MFC-7820N, MFC-7820NR, MFC-820CW, MFC-8460N, MFC-8860DN, MFC-8870DW, MFC-9420CN

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