PT-D800W
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FAQs & Troubleshooting |
When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
You need to update to the latest firmware.
When you update the firmware from a mobile device using Mobile Transfer Express (Mobile Application), use infrastructure mode, not Wireless Direct.
We recommend updating the firmware using a computer by connecting a USB cable to the printer.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
PT-D800W, PT-P750W
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