FAQs & Troubleshooting

FAQs & Troubleshooting

Discover the MAC address of the Brother network card.

The MAC Address is written on the sticker located at the back of the Brother machine.


If there is no sticker at the back of the Brother machine, follow the steps below to check the MAC Address.


  1. Start the ControlCenter application.


    • (Windows)


      1. Click the ControlCenter4(ControlCenter4) icon in the task tray and then choose Open from the menu. The ControlCenter4 window will appear.
      2. Click the Device Settings tab (the example below uses Home Mode).
        Device Settings
    • (Macintosh)


      1. Click the ControlCenter2(ControlCenter2) icon in the Dock. The ControlCenter2 window will appear.
      2. Click the DEVICE SETTINGS tab.
  2. Click the Remote Setup. The Remote Setup window will appear.
  3. Choose TCP/IP in the folder tree.
  4. Check and record your machine's Node Name.
  5. The default node name of the Brother machine is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network. Please note that "xxxxxxxxxxxx" is your machine's MAC Address/ Ethernet Address.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-3000N

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