FAQs & Troubleshooting
The printed label contains blank horizontal lines.
A horizontal line can be a result of some dust or dirt collected on the surface of the print head. This can be corrected by cleaning.
To clean the printhead:
- Press the Power key ( ) to turn off the machine's power.
- Disconnect the AC adapter.
- Open the back cover.
- Remove the tape cassette and the batteries.
Gently wipe the print head up and down using a dry cotton swab.
To avoid injuries, do not touch the blade of the cutter unit or any metal parts near the print head.
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