TD-4420TN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 25/07/2023
  • ID: faqp00100593_000

I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".

  1. Make sure that you have installed "Printer Driver for P-touch Editor" by following these steps:
    1. Download "Printer Driver for P-touch Editor" from the [Downloads] section of this website and then follow the on-screen instructions. 
    2. When the following screen appears, connect the printer to your computer using a USB cable, and then click [Finish] or [Later].
      Installation screen

      The printer icon for "Printer Driver for P-touch Editor" is not displayed in the [Devices and Printers] window at this stage.

  2. Open the [Devices and Printers] window. For more information, see "How to open the Devices and Printers window".
  3. Click [Add a printer], and then click [The printer that I want isn't listed].
  4. Select the [Add a local printer or network printer with manual settings] radio button, and then click [Next].
  5. Select the [Use an existing port:] radio button, then select the USB port connected to the printer from the drop-down list, and then click [Next].
    choose a printer port

    Check which USB port is connected to the printer by following these steps:

    1. Open the [Devices and Printers] window. 
    2. Right-click the printer icon, and then select [Printer properties].
    3. Click the [Ports] tab, and then confirm the USB port.
      [Ports] tab
  6. Select [model name (dpi)] from the printer list, click [Next], and then follow the on-screen instructions to complete the process of adding the printer.
    select [model name (dpi)] from the printer list
  7. Make sure that the printer icon for "Printer Driver for P-touch Editor" is displayed as "[model name (dpi)]" in the [Devices and Printers] window.
    printer icon

    Depending on your computer, "Printer Driver" and "Printer Driver for P-touch Editor" may share the same printer icon.
    share the same printer icon

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TD-4420TN, TD-4520TN, TD-4650TNWB, TD-4650TNWBR, TD-4750TNWB, TD-4750TNWBR, TJ-4005DN, TJ-4020TN, TJ-4021TN, TJ-4021TNR, TJ-4120TN, TJ-4121TN, TJ-4121TNR, TJ-4420TN, TJ-4422TN, TJ-4520TN, TJ-4522TN

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