TD-4650TNWB
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
Close the Print Head properly as follows:
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Press the tabs on both sides of the printer, and then lift the Roll Compartment Cover.
![Open cover Open cover](/g/b/img/faqend/faqp00100474_001/eu_ot/en/2357022/cover_open.gif)
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Gently press down on both sides of the Roll Compartment Cover to close it.
![Close cover Close cover](/g/b/img/faqend/faqp00100474_001/eu_ot/en/2357023/cover_close.gif)
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If you need further assistance, please contact Brother customer service:
Related Models
TD-4650TNWB, TD-4650TNWBR, TD-4750TNWB, TD-4750TNWBR
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