PT-P710BT

FAQs & Troubleshooting

FAQs & Troubleshooting

The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)

Your browser may not support movie playback.

 

To open QR codes we recommend using:
- Safari (iOS)
- Google Chrome™ (Android™)

 

* If your QR code reader application does not let you choose a browser to play the movie, try another application.

 

* To play movies using a different browser:

  1. Reinstall your QR code reader application.
  2. Reset the browser setting.
  3. Select the browser you want in your application's settings.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-P710BT, PT-P910BT

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