PT-P950NW

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I connect the printer to my mobile device?

Connect the printer to your mobile device via Wireless Direct.

 

  1. At first, confirm the Wireless Direct settings of the printer from the Printer Setting Tool on your computer.
    Select the OS of your computer which is connected to the printer and check the following.

    For Windows:
    Connect the printer and computer with a USB cable.  Start the Printer Setting Tool on your computer, and click [Communication Settings].  Confirm that [Infrastructure and Wireless Direct] or [Wireless Direct] is selected for [Selected Interface] in [Communication Settings] in the [General] tab.
    For more information, see the FAQ: "Using the Printer Setting Tool (for Windows)".

    For Mac:
    Connect the printer and computer with a USB cable.  Start the Printer Setting Tool on your computer, and confirm that [Wireless Direct] is set to [ON] in the [Wireless LAN] tab.
    For more information, see the FAQ: "Using the Printer Setting Tool (for Mac)".
     
  2. Press and hold the wi_fi (Wi-Fi) button on your printer for one second to turn the Wi-Fi® function on.
    The wi_fi (Wi-Fi) indicator starts flashing in green once every three seconds.
     
  3. In the Wi-Fi settings screen of your mobile device, select the SSID of the printer and enter the password.
    • The factory default SSID and password are as follows:
      SSID: "DIRECT-*****_PT-P900W" or "DIRECT-*****_PT-P950NW" where “*****”is the last five digits of the product serial number.
      (You can find the serial number label in the tape compartment of the printer.)
      Password (network key): 00000000
    • You can connect the printer to a mobile device in the Infrastructure Mode via a wireless access point/router.
For connecting the printer to your computer, see the FAQ: "How do I connect the printer to my computer via Wi-Fi® using an access point?".

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-P900W/P900Wc, PT-P950NW

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