PT-D800W
FAQs & Troubleshooting
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
First you must configure the wireless network settings of your printer to communicate with other devices via a wireless LAN.
After the printer is configured, computers on your network will have access to the printer.
To use the printer from these computers, you will need to install the drivers and software.
You can use the Communication settings in the Printer Setting Tool to easily configure network settings or check the status of multiple printers. For more information on how to use the Communication settings, see "Using the Communication settings (for Windows) ".
For more information on configuring the wireless network settings, refer to the Related FAQs below.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models PT-D800W, PT-P750W, PT-P900W/P900Wc, PT-P950NW, QL-1110NWB/1110NWBc
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Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device P-touch Editor (Windows) P-touch Editor (Mac) Printing Apps for Mobile Devices Network Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
General Setup Procedures
USB Wireless LAN Wireless Direct Wireless Ad-hoc Connections
Numbering Barcodes Layout Add-ins Templates Printing Using the Software Databases
Numbering Barcodes Layout Templates Using the Software
Print Quality/Print Settings Distributed Printing (Windows only) Reduce Tape Margins Layout
Printer Driver Firmware P-touch Update Software Printer Setting Tool Wireless Device Setup Wizard (Mac only) Cable Label Tool P-touch Transfer Manager (Windows only) P-touch Library P-touch Transfer Express
BRAdmin Professional
BRAdmin Light
Reset Procedure Print Printer Settings Managing Your Machine with a Web Browser Printer Setting Tool Power Supply
Operations
Mac Windows
Printer Driver P-touch Update Software Printer Setting Tool P-touch Transfer Manager (Windows only) P-touch Transfer Express
Network Settings
Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Error Messages Operations Cannot Print
Operations Cannot Print Databases
Error Messages on the Machine's Display LED Indications Error Messages on your Computer's Screen
Installation Failure Cannot Print Wi-Fi
Network Settings
Cannot Print Print Quality/Print Settings
Reduce Tape Margins Layout Paper/Tape/Label Jam
Machine Power Supply Reset Procedure
Operations
Product Application Consumables&Accessories
Printer Driver P-touch Editor
Software
Software
Wi-Fi
Brother iPrint&Label Pro Label Tool
Brother iPrint&Label
Mobile Applications Mobile App Compatibility
Machine Maintenance
Software
Brother iPrint&Label
Mac
Windows
Mobile Devices (Apple/Android etc.)