PT-P910BT
 |
FAQs & Troubleshooting |
What do the indicator lights mean?
The indicators light and flash to indicate your printer's status.
The symbols used in this FAQ explain the meaning of the different indicator colors and patterns:
 /  |
Indicator is lit in the color shown |
 /  |
Indicator is flashing in the color shown |
| Power LED |
Condition |
Solution |
|
|
Initializing or shutting down |
- |
|
(Once for 1 sec.) |
Cooling |
- |
|
(Flashes rapidly) |
Data overwriting |
- |
|
(Lit for 3 sec. -> Off for 1 sec.) |
Idle mode (Not connected via Bluetooth®) |
Bluetooth settings can be changed using the following method.
-
Check that the printer is on.
-
Press and hold the Power Button for approximately 10 seconds until the Power LED flashes in green.
-
Release the Power Button within 3 seconds after flashing starts.
-
Press the Power Button twice quickly to turn off the printer.
-
Turn on the printer again.
|
|
|
Recovery mode |
Transfer the program again.
If the problem still occurs, contact Brother Customer Service. |
|
(Once for 1 sec.) |
Battery not installed. |
-
Turn off the printer.
-
Insert or replace the battery.
-
Turn on the printer again.
|
-
No Tape Cassette installed.
-
Incorrect Tape Cassette installed.
-
Incompatible Tape Cassette installed.
|
-
Turn off the printer.
-
Insert the correct Tape Cassette.
-
Turn on the printer again.
|
| Transmission error |
-
Turn off the printer and then turn it on again.
-
For mobile device:
Connect to the printer via Bluetooth.
For details, see the FAQ: "How can I connect my mobile device to the printer? (P-touch Design&Print / Design&Print 2)".
For computer:
Disconnect the USB device and connect it again or change the USB port.
For details, see the FAQ: "How do I connect the printer to my computer using a USB cable?".
|
|
(2 times for 1 sec. -> Off for 1 sec.) |
-
Battery error
-
Insufficient charge
-
Power supply high voltage error
|
-
Turn off the printer and then turn it on again.
-
Charge the battery.
-
If the problem still occurs, replace the battery.
|
| Cutter error |
Turn off the printer and then turn it on again.
For details, see the FAQ: "The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.". |
|
(Flashes rapidly) |
System error |
If the problem still occurs, contact Brother Customer Service.
(The flashing pattern may change if you press the Power Button.) |
| Battery LED |
Condition |
Solution |
|
(Flashes rapidly) |
Battery not installed. |
Insert or replace the battery. |
-
Battery error
-
Insufficient charge
|
Turn off the printer and then turn it on again.
If the problem still occurs, replace the battery. |
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
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