The indicators light and blink to indicate the printer's status. The following symbols are used in this FAQ to explain the meaning of the different indicator colors and patterns.
or or
Indicator is lit in the color shown
or or
Indicator is blinking in the color shown
* Blinking patterns differ depending on the situation as shown in the table below.
Indicator is off
Status
Condition
Solution
Power is OFF.
-
Power is ON.
-
Receiving data
Transferring data
-
Cassette cover open
Close the cassette cover correctly.
Reset in progress
Starting the reset procedure, or the Feed & Cut button was pressed during the reset procedure.
Cooling
The print head or motor is too hot.
Print head:
If the print head becomes too hot, it may produce imaging on the paper in areas not intended to be printed. This condition is normal when printing a large number of documents with a high print density.
The printer will stop, then resume printing after the print head has cooled down. To avoid or delay the onset of this condition, print using a lighter density setting, reduce the amount of black areas being printed (for example, remove background shading and colors in graphs and presentation documents).
Also, make sure that the printer has adequate ventilation and is not located in an enclosed space.
Motor:
If the printer is used continuously, the motor will become too hot. In this case, the printer will stop and resume printing after the motor has cooled down.
This condition may occur more often when the printer is used at a high altitude (above 3,048 m / 10,000 feet) due to the lower air density available to cool the printer.
Reset in progress
-
In boot mode
The power cord was unplugged or the machine’s power was turned off while the firmware was being updated, may cause the machine in boot mode.
In this case, transfer the program again. If the error still occurs, contact Brother Customer Service.
(Once every 0.9 seconds)
Error
No tape cassette
Incorrect tape cassette installed
Incompatible tape cassette installed
The cassette cover was opened during printing
Transmission error
Overheating error
Cutter error
Is the correct cassette installed?
Check that the correct type and size of tape is installed. For more information, see "Which kind of tapes can I use?"
Is the cassette installed correctly?
If not, remove the cassette, and then reinstall it. For more information, see "How do I set a tape cassette?"
Is there enough of the tape remaining?
If not, install a new cassette.
If the error still occurs, check for the following:
An error is indicated if the printer fails to receive data.
An error is indicated if the print head temperature exceeds the specified temperature.
An error is indicated if the cutter blades do not work or are not in the original position.
In these cases, turn off the printer, and then turn it on again.
(Once every 0.3 seconds)
System error
Turn off the printer, and then turn it on again. If the error still occurs, contact Brother Customer Service.
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