RJ-3035B

FAQs & Troubleshooting

FAQs & Troubleshooting

The print quality is poor.

Check the following:


Is the media loaded correctly?

  • Make sure that both sides of the Media Compartment Cover are fully closed.
  • Install the correct media.

Are dust or adhesive accumulated on the Print Head or Platen Roller?

Clean the Print Head and Platen Roller. For details, see the FAQ: "How to clean the Print Head" or "How to clean the Platen Roller".

 

Is the print density set correctly?

Adjust the print density and print speed.


Run the printer self-test and check the Print Head test pattern for missing dots. For details, see the FAQ: "How to execute the printer configuration (Self-test) to debug".
 

If the problem still occurs, contact your reseller or Brother Customer Service for assistance.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB

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