QL-560
FAQs & Troubleshooting |
The print is horizontally compressed and not shaped correctly.
Dirt on the tape feed roller may cause the paper to slip.
Follow the steps below to clean the roller with a cleaning sheet:
- Turn OFF the printer's power.
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Lift both sides of the lower part of the DK Roll cover on the front side of the printer to open it.
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Pull up the roll release lever and remove the DK Roll.
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Insert edge (A) of the cleaning sheet into the printing unit and guide it out to just in front of the cutter.
- Do not remove part (A) of the cleaning sheet.
- The printed side of the cleaning sheet should be facing upwards.
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After inserting the cleaning sheet into the printing unit, push down the roll release lever and remove the B part of cleaning sheet.
To purchase a cleaning sheet, contact a retail outlet where the printer was purchased.
- Close the DK Roll cover and turn ON the printer's power.
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Press the Feed button for more than one second. The roller rotates for 100 mm. The adhesive face of the cleaning sheet removes any stains or dust on the roller.
- If you do not press the Feed button for more than one second, the roller rotates for only 8 mm.
- Dispose the cleaning sheet after use.
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