PT-P910BT
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FAQs & Troubleshooting |
Printing is not possible. (P-touch Editor5.3 for Mac)
Perform the following steps to solve the problem:
STEP1: Check the connection between your printer and the computer
STEP2: Restart your printer and P-touch Editor
STEP 1: Check the connection between your printer and the computer
- Make sure that the printer is turned on.
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Make sure that both ends of the USB cable are correctly inserted into the computer and the printer.
- Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them.
- Try another USB port if available.
- If you are using a USB hub, remove it and connect the printer directly to the computer. Depending on the model of the USB Hub, the printer may not be correctly detected.
- Use a USB cable no longer than 6 feet long (2 meters).
- Try another USB cable if available.
- If you are using a network model, make sure that you have not accidentally connected the USB cable to the LAN port instead of the USB port.
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Make sure that the Editor Lite mode is disabled.
For PT-P750W / QL-700 / QL-1110NWB users
If the Editor Lite lamp is lit, press and hold down the Editor Lite button until the Editor Lite lamp turns off.
STEP 2: Restart your printer and P-touch Editor
P-touch Editor may have become unstable and need to be restarted. After saving all data, try restarting P-touch Editor, and then turn the printer off. After restarting P-touch Editor, turn the printer back on again.
Related Models
PT-9500PC, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-D800W, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P710BT, PT-P750W, PT-P900W/P900Wc, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1110NWB/1110NWBc, QL-500, QL-500A, QL-550, QL-560, QL-570, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, VC-500W
