PT-E550W
FAQs & Troubleshooting
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
Please check the following:
Did you turn on the P-touch after it was connected to the computer?
If you do not turn it on, the computer does not recognize that the P-touch was connected.
Depending on the model of the USB Hub, the P-touch may not be correctly detected.
Connect the P-touch directly to the USB connector of the computer.
If you still get the same problem, download the latest printer driver from the [Downloads ] page and try to install it again.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models PT-1230PC, PT-2420PC, PT-2430PC, PT-2450DX, PT-3600, PT-9200DX, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P750W
Content Feedback
To help us improve our support, please provide your feedback below.
Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device P-touch Editor (Windows) P-touch Editor (Mac) Printing Apps for Mobile Devices Network Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
General Setup Procedures
USB Wireless LAN
Numbering Barcodes Layout Add-ins Templates Printing Using the Software Databases
Numbering Barcodes Layout Templates Printing Using the Software Databases
Print Quality/Print Settings Reduce Tape Margins Layout Barcodes
Printer Driver Wireless Device Setup Wizard (Mac only) P-touch Transfer Manager (Windows only) P-touch Transfer Express
BRAdmin Professional
Reset Procedure Managing Your Machine with a Web Browser Power Supply
Operations
Mac Windows
Printer Driver P-touch Transfer Manager (Windows only)
Network Settings
Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Error Messages Operations Cannot Print
Operations Cannot Print Print Quality Databases
Error Messages on the Machine's Display LED Indications Error Messages on your Computer's Screen
Installation Failure Cannot Print
Cannot Print Print Quality/Print Settings
Reduce Tape Margins Layout Paper/Tape/Label Jam
Machine Power Supply Reset Procedure
Operations
Product Application Consumables&Accessories
Printer Driver
Software
Software
Brother iPrint&Label Pro Label Tool
Brother iPrint&Label Pro Label Tool
Mobile Applications Mobile App Compatibility
Machine Maintenance
Software
Brother iPrint&Label Pro Label Tool
Mac
Windows
Mobile Devices (Apple/Android etc.)