SDX1250

FAQs & Troubleshooting

FAQs & Troubleshooting

[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available

This button is disabled.

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Cause

Registration of the machine with the Artspira app has not been completed.
 

Solution

Start Artspira.
Log in and select the [Machine Settings] on the upper right of Home.
Complete your machine setting.

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If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

SDX CE, SDX1000, SDX1200, SDX1250, SDX135, SDX1350, SDX1500, SDX1550, SDX2200D, SDX2240D, SDX2250D, SDX900, SDX950, SDX950SK, SDXTL

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