Innov-is M380D
FAQs & Troubleshooting
M2513631 appears on the Artspira app screen.
Error Message
The data could not be downloaded. Please try again.(M2513631)
Cause
Failed to download the data of "Design Templates".
After selecting data on the "Home" screen, the Internet is disconnected when you press the "Create".
Solutions
Please connect your mobile device to the Internet.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
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Getting Ready Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Operation Accessories Maintenance One Point Advice General Information Network Setting Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Preparation Operation Software Error messages Maintenance General Problem Network Setting Others Instructional videos Artspira Artspira+
Error Messages General Question Troubleshooting
General Question
Upper Threading Bobbin (Winding/Installing) Threading Presser foot Needle/Thread/Fabric Before Embroidering How to use (Video FAQs) Others
Needle/Thread/Fabric Tips for sewing Foot controller How to use (Video FAQs)
Needle/Thread/Fabric Tips for sewing
Embrodery patterns Embroidery data Presser foot Needle/Thread Fabric/Stabilizer Embrodery frame Tips for embroidering How to use (Video FAQs)
Basic Operation Memory function Machine's Settings How to use (Video FAQs) Others
Accessories How to use (Video FAQs)
Cleaning Oiling Maintenance message
One Point Advice
General Information
Tips for Network Settings
Problems during sewing Sewing result Foot controller
Problems during sewing Sewing result
Problems during embroidering Embroidering result Pattern's selection and editing Embroidery data
Bobbin (Winding/Installing) Others
Machine's Settings Others
Layout & Editing Embroidery data
Error Message on Machine's Display
Maintenance
General Problem
Wireless Network Settings
Others
Getting Ready (Video) Operation (Video) Sewing (Video) Embroidering (Video) Optional feet (Video) General sewing accessories (Video)