CM840

FAQs & Troubleshooting

FAQs & Troubleshooting

The mat or the material catches on a feed roller when the mat is being inserted.

Possible Causes (or Results)

 

Case1 : The mat’s adhesive strength has decreased, or the material is not secured.

Case2 : The material extends from the adhesive area of the mat.

 

Solutions

 

----- Case1 -----

Press the “Feed” button to feed out the mat, and then replace the mat with a new one.

 

----- Case2 -----

Press the “Feed” button to feed out the mat, and then attach the material while keeping it within the adhesive area of the mat.

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Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM260, CM300, CM600, CM600DX, CM700, CM750, CM800Q, CM840, CM900

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