PE-DESIGN 8

FAQs & Troubleshooting

FAQs & Troubleshooting

"Unexpected file format." appears on my PC when I try to import an image file.


  1. This error message is displayed if you try to import the type of image file that PE-DESIGN cannot open.
    Please check the file type of your image file.

    The following type of image file formats can be opened on PE-DESIGN:
    • Windows bitmap (BMP)
    • Exchangeable Image File (EXIF)
    • Tagged Image File Format (TIF or TIFF)
    • ZSoft Corporation (PCX)
    • Windows Meta File (WMF)
    • Portable Network Graphics (PNG)
    • Encapsulated PostScript (EPS)
    • Kodak Picture CD (PCD)
    • Flashpix (FPX)
    • Joint Photographic Experts Group / JPEG2000 (JPG, JPG2 or JP2)
    • Graphic Interchange Format (GIF)

    • Tiff files with LZW compression cannot be opened on PE-DESIGN.
    • If an EPS file doesn't contain a "Preview" image, it can not be opened.
      When you create a file in EPS format, be sure to save it with preview image.
    • If an EPS file doesn't contain a "Preview" image, it can not be displayed correctly. When you create a file in EPS format, be sure to save it with preview image.

  2. This error message is displayed if you use the wrong menu command to import an image file.
    When you would like to import an image file on the design page, you must select [Image] menu, then [Input], and then [from File].
    to import an image file

    An [Open an image file] dialog box appears.


    Select an image file after specifying the drive and folder where the file you desire is saved and then click the [Open] button.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PE-DESIGN 8

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