KE14

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the machine? (Cleaning the race)

Make sure you unplug the machine before you clean it, otherwise you risk getting an electric shock or being injured.

 
  1. Turn off the machine and unplug it.

    fig001

     

  2. Raise the needle and the presser foot.

    fig002

    (1) Handwheel       (2) Presser foot lever

     

  3. Loosen the presser foot screw and the needle clamp screw to remove the presser foot holder and the needle.

    fig003

    (1) Use the screwdriver

     

  4. Using the screwdriver, remove the two screws. Lift up the needle plate as shown in the illustration, and then slide the needle plate to the left to remove it.

    fig004

    (1) Use the screwdriver

     

  5. Grasp the bobbin case, and then lift it out to the left.

    fig005

     

  6. Use the cleaning brush or a vacuum cleaner to remove any dust from the race and its surrounding area.

    fig006

    (1) Cleaning brush       (2) Race

     

    Do not apply oil to the bobbin case.

     

     

  7. Insert the bobbin case so that the mark_T mark on the bobbin case aligns with the mark_C mark on machine as shown below.

    fig007

    (1) mark_T mark       (2) mark_C mark       (3) Bobbin case

     

    • Align the mark_T and mark_C marks.
       
    • Make sure that the indicated points are aligned before installing the bobbin case.
     

     

  8. Install the needle plate, and then tighten the screws.

    fig008

    (1) Screws

     

    Make sure that you install the needle plate securely.

     

     

  • Never use a bobbin case that is scratched; otherwise the upper thread may become tangled, the needle may break, or sewing performance may suffer. For a new bobbin case (part code: XE9326-001), contact your nearest authorized service center.
  • Make sure that you fit the bobbin case properly, otherwise the needle may break.
 

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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