XN2500

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 14/09/2017
  • ID: faqh00000095_006

How do I clean the machine? (Cleaning the race)

Sewing performance will suffer if dust collects in the bobbin case.
Therefore, it should be cleaned periodically.

 

Make sure you unplug the machine before you clean it, otherwise you risk getting an electric shock or being injured.

 

 

  1. Turn off the machine and unplug it.

    Turn off the machine and unplug it.

     

  2. Raise the needle and the presser foot.

    Raise the needle and the presser foot.

    (1)  Mark on the handwheel

     

  3. Loosen the presser foot screw and the needle clamp screw to remove the presser foot holder and the needle.

    Remove the presser foot holder and the needle.

     

  4. Using the oval screwdriver, remove the two screws. Lift up the needle plate as shown in the illustration, and then slide the needle plate to the left to remove it.

    Remove the two screws, and then slide the needle plate.

    (1)  Use the oval screwdriver

     

  5. Grasp the bobbin case, and then lift it out to the left.

    Grasp the bobbin case, and then lift it out to the left.

     

  6. Use the cleaning brush or a vacuum cleaner to remove any dust from the race and its surrounding area.

    Remove any dust from the race and its surrounding area.

    (1)  Cleaning brush      (2)  Race

    Do not apply oil to the bobbin case.

     

     

     

  7. Insert the bobbin case so that the  Mark [Triangle]  mark on the bobbin case aligns with the  Mark [Circle]  mark on machine as shown below.

    Insert the bobbin case so that the mark on the bobbin case aligns with the mark on machine.

    (1)  Mark [Triangle]  mark      (2)  Mark [Circle]  mark

    Align the  Mark [Triangle]  and  Mark [Circle]  marks.

     

     

     

    Make sure that the indicated points are aligned before installing the bobbin case.

    (3)  Bobbin case

    Make sure that the indicated points are aligned before installing the bobbin case.

     

     

     

  8. Install the needle plate, and then tighten the screws.

    Install the needle plate, and then tighten the screws.

    (1)  Screws

     

  • Never use a bobbin case that is scratched; otherwise the upper thread may become tangled, the needle may break, or sewing performance may suffer.
    For a new bobbin case (part code: XE9326-001), contact your nearest authorized service center.
  • Make sure that you fit the bobbin case properly, otherwise the needle may break.
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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