KE20

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 25/02/2009
  • ID: faqh00000018_000

Why won't the machine pick up the bobbin thread?

There could be several things that could cause the machine not to pick up the bobbin thread.

 


  • The upper thread could be tangled.
    Remove the thread completely from the machine. 
    The correct size spool cap should be used for the size of the thread spool.
    Re-thread the machine according to the directions in the manual.

One Point Advice   Place a spool of thread on a spool pin. 

One Point Advice   Upper threading 

  • Remove the bobbin and make sure the bobbin is threaded properly in the shuttle race. 
    Remove any loose threads or lint in the shuttle race.

One Point Advice   Installing a bobbin into a bobbin case 

  • You could be holding the needle thread too tight.
    Hold the thread lightly to keep the end from going down into the shuttle.

  • The needle could be thread incorrectly.
    Thread the needle eye from the front to the back.

  • The needle could be bent or improperly inserted.
    Install a new needle with the flat side of the needle facing the back.

Related FAQs

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Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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