Innov-is 550SE/ 550

FAQs & Troubleshooting

FAQs & Troubleshooting

Place a spool of thread on a spool pin.

<Horizontal spool pin>
  1. Firmly hold the thread with a spool cap so that the thread does not turn too much.
    spool cap 1 Spool cap

    Make sure you use the correct size spool cap for the thread. If the spool cap is smaller the thread, tension may be incorrect.

  2. If you dont have a spool cap larger than the size of the thread, there is a slit in the thread spool.
    Slit(Notch) 1 Slit(Notch)

    Install the spoll so that the slit faces the base of the spool pin.

  3. It is important that the thread is pulled out from the spool smoothly. Make sure there is space around the spool cap and the tip of the spool pin for thread to pass through.
     Make sure there is space
<Vertical spool pin>
If a spool of thread turns too much and thread tension becomes improper, place a felt under the spool of thread.
place felt under the spool of thread 1 Felt

2 Spool pin

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

AS-40, BC-2100/2300, BC-2500, BM-3500/2600, BM-3600/2700, Boutique 27/37, comfort 10/12/15, comfort 25, comfort 25A/35A, comfort 40E, comfort 60E, CS10, CS120WT, CS-6000/6000t, CS70, CS-80, CS-8060, CS-8120, CX70PE, DS-120, DS120s, DS-140, DS-160, Elite 95E, ES-2000, ES-2020, ES-2220, ES-2420, FS100WT, FS130QC, FS140, FS180QC, FS-20, FS200CE, FS210, FS250FE, FS250ME, FS-40, FS-40WT, FS60, FS60s, FS70WT, FS70WTs, HQ-17, HQ-27, HQ-33, Innov-is 10/10A, Innov-is 100, Innov-is 1200, Innov-is 1250, Innov-is 15, Innov-is 1500D/1500, Innov-is 150SE/ 150, Innov-is 20/20LE, Innov-is 200, Innov-is 2200, innov-is 25, Innov-is 250, Innov-is 27SE, Innov-is 30, Innov-is 300, Innov-is 35, Innov-is 350SE, Innov-is 400, Innov-is 4000D/4000, Innov-is 450, Innov-is 50, Innov-is 500, Innov-is 5000, Innov-is 500D, Innov-is 55, Innov-is 550SE/ 550, Innov-is 55FE, Innov-is 600, Innov-is 650, Innov-is 670, Innov-is 700E, Innov-is 700EII, Innov-is 750E, Innov-is 770E, Innov-is 900, Innov-is 90E, Innov-is 950, Innov-is 955, Innov-is 97E, Innov-is I, Innov-is Ie, JK4000, JK7000, JS100, JS-20, JS23, JS-40E, JS-50CE, JS-50E, JS-60E, JS-70E, KD40, KE20, L-15, L-25/35, L-30/40, LS-1217, LS-1520, LS-1717, LS-2125, LS-2150, LS-3125, ML-55/65/75, ML-600, ML-750, ML-900, ModerN 210e, ModerN 40e, ModerN 50e, ModerN 60e, MS-4, MS40, MS-5, MS50, MS-6, MS60, NX-200, NX-2000, NX-400Q/400, NX-600, PE-150V, PE-180D, PE-190D, PE-300S, PE-400D, Prestige 100/200/300, Prestige 50, PS-3100/3700, PS-53/55/57, PX-100/200/300, PX-330, QC-1000, QS-480 Quilter's Edition, QS-960 Quilter's Edition, RS-15/20/25/30/35, RS-240/250/260, RS-5/7/9/11, SL-7, SM-340E, SM-360E, STAR 110/130E, STAR 230E/240E, STAR 35/45/55/65, STAR 50/60, Style 100Q, Style 80e, Style-40e, Style-50e, Style-60e, SuperGalaxie 3000/3000C/3000D/3100D, X-3, X-5, XL-2120/2220/2230, XL-2130/2140/2150, XL-2240/2250, XL-2600/2610/2620, XL-3500/ 3510/3520, XL-3600, XL-5010/5020/5030, XL-5011/5012/5021/5031/5032, XL-5050/5060/5070, XL-5130/5232/5340, XL-5500, XL-5600, XL-5700, XL-6040, XL-6053/6063, XL-6600, XR-14/17/21, XR-65T, XR-6600

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.