MFC-J6959DW

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot load Roll paper.

If you cannot load Roll paper into Tray #2, make sure you are using Roll paper that meets the following size requirements:

 

  1. Width: 297 mm (11.7 in.) or less
  2. Outer diameter: 90 mm (3.5 in.) or less

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If you need further assistance, please contact Brother customer service:

Related Models

MFC-J6959DW

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