MFC-9320CW
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FAQs & Troubleshooting |
I cannot send a fax using PC-FAX (Windows 10)
For more information about using PC-FAX, refer to below:
> Click here to see how to send a fax using PC-FAX.
If your Brother machine does not start sending a PC-FAX, or if the other party does not receive a PC-FAX, you must update your machine's PC-FAX function.
- Download the latest PC-FAX Sending Installer:
- Once the download is complete, double click on the downloaded file. Follow the on-screen instructions to complete the installation.
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Try to send a PC-FAX again.
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If you still cannot send a PC-FAX, your Brother machine's fax function may not be working correctly.
Try to send a standard fax using your Brother machine. -
If you cannot send a standard fax using your Brother machine, the PC-FAX function will not work correctly. For more information, refer to below:
> Click here to see how to resolve issue sending a fax.
-
If you still cannot send a PC-FAX, your Brother machine's fax function may not be working correctly.
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