DCP-L6600DW

FAQs & Troubleshooting

FAQs & Troubleshooting

My Brother machine is unresponsive.

If you turn the machine off, or if there is power failure during a firmware update, the firmware will not be updated. When you turn the machine back on, it will not perform any tasks or respond to button presses.

 

To resolve the issue and update the firmware, follow these steps:

 

  1. Connect the machine to your computer using a USB cable.
  2. Windows users only: Download and install the Full Driver & Software Package from your model's Downloads page at support.brother.com.
  3. Download the Firmware Update Tool from your model's Downloads page at support.brother.com and update the firmware using the USB connection.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W, DCP-B7500D, DCP-B7520DW, DCP-L2510D, DCP-L2512D, DCP-L2530DW, DCP-L2532DW, DCP-L2537DW, DCP-L2550DN, DCP-L2551DN, DCP-L2552DN, DCP-L3510CDW, DCP-L3517CDW, DCP-L3550CDW, DCP-L5500DN, DCP-L6600DW, DCP-L8410CDW, HL-B2080DW, HL-L2310D, HL-L2312D, HL-L2350DW, HL-L2352DW, HL-L2357DW, HL-L2370DN, HL-L2371DN, HL-L2372DN, HL-L2375DW, HL-L3210CW, HL-L3230CDW, HL-L3270CDW, HL-L5000D, HL-L5100DN(T), HL-L5200DW(T), HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW , HL-L8260CDW, HL-L8360CDW, HL-L9310CDW(T), MFC-B7710DN, MFC-B7715DW, MFC-L2710DN, MFC-L2710DW, MFC-L2712DN, MFC-L2712DW, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW, MFC-L3710CW, MFC-L3730CDN, MFC-L3750CDW, MFC-L3770CDW, MFC-L5700DN, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW(T), MFC-L9577CDW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.