MFC-J5335DW
FAQs & Troubleshooting
I still receive the error message "Paper Jam" after I removed the jammed paper.
To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a foreign object, such as a paper clip or a piece of ripped paper, is in the machine.> Click here to see how to remove paper scraps.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models HL-J6000DW, HL-J6100DW, MFC-J2330DW, MFC-J3530DW, MFC-J3930DW, MFC-J5330DW, MFC-J5335DW, MFC-J5730DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
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