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FAQs & Troubleshooting |
Replace Roller
The message Replace Roller indicates that the Pick-up Roller needs to be replaced with a new one.
Your machine is equipped with a scan counter. The counter automatically counts how many times the machine has scanned. When the machine scans 50,000 times, the machine will display a message Replace Roller to remind you to replace the Pick-up Roller.
Your Brother machine will have a problem scanning documents if you do not replace the Pick-up Roller.
Please follow the steps below to replace the Pick-up Roller:
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Open the Top Cover (1) then the Front Cover (2) by pulling the Cover Release Lever (3) toward you.
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Press the tab on each side of the Pick-up roller cover toward the center of the cover (1) and then pull the cover down.
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Slide the Pick-up Roller (1) all the way to the right.
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The holder of the Pick-up Roller has a narrow opening, and the shape of the shaft of the Pick-up Roller matches this opening. Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder.
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Hold and pull the Pick-up Roller out of the machine.
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Place a new Pick-up Roller into the machine.
Identify the left and right sides of the Pick-up Roller are oriented correctly before attaching it. The left end of the shaft is slotted.
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Slide the Pick-up Roller (1) to the left edge while turning the Pick-up Roller.
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Close the Pick-up Roller Cover.
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Close the Front Cover and the Top Cover.
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Reset the counter. Follow the steps below to reset the usage counter.
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Press
.
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Press Machine Info.
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Press Usage Counters.
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To reset the counter for the Pick-up Roller, press Pick-up Roller Count.
- The LCD shows the confirmation message. Press Yes.
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Press
.
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Press