MFC-9840CDW
FAQs & Troubleshooting
When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
If your Brother machine's LCD displays the message, Not Registered when you try to dial a One-Touch or Speed Dial number, then there is not a One-Touch or Speed Dial number stored at the location you dialed.
You can verify the locations of your One-Touch and Speed Dial numbers by searching your Brother machine's Auto-Dial memory or by printing the Tel Index List, which lists the names and numbers in Auto-Dial memory in numerical or alphabetical order.
SECTION A: SEARCHING AUTO-DIAL MEMORY
Press the SEARCH/SPEED DIAL key.
Do one of the following:
To search by name, follow these steps:
Use the dial pad to enter the first letter of the name you're searching for.
Press the UP OR DOWN ARROW key to choose a name.
Press the OK key.
If the LCD reads No Contact Found when you enter a letter of the name, you have not stored any names that begin with that letter.
To alphabetically search all stored names, follow these steps:
Press the OK key.
Press the UP OR DOWN ARROW key to choose a name.
Press the OK key.
SECTION B: PRINTING THE TEL INDEX LIST
Press MENU and choose Print Reports => Tel Index List .
Press the UP OR DOWN ARROW key to choose Numeric or Alphabetic .
Press the OK key.
Press the Black (Mono) Start or Color (Colour) Start key. Your Brother machine will print the Tel Index List.
Press the STOP/EXIT key.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
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