DCP-L2500DR

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document and e-mail it as an attachment. (For Windows)

You can scan a document directly into your default E-mail application using ControlCenter4, so you can send the scanned data as an attachment.

The Scan to E-mail feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the file of the scanned data to an E-mail message.

Click the link below for the ControlCenter4 user interface you are using to see more details.

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.

 

Home Mode

  1. Load your document.
  2. Click the Scan tab.
    HomeMode
  3. Choose the Document Type.
  4. Change the size of your document, if needed.
  5. Click Scan(Scan).
    The machine starts scanning, and the scanned image appears in the image viewer.
  6. Click the left or right arrow buttons to preview each scanned page.
  7. Crop the scanned image, if needed.
  8. Click Send E-mail.
  9. The Send E-mail dialog will appear. Configure the attached file settings, and click OK. Your default E-mail application will open and the image will be attached to a new, blank email.

    If the E-mail application you are using does not open or the error message appears, click here to see how to configure the default E-mail application.

     

     

 

Advanced Mode

 

  1. Load your document.
  2. Click the Scan tab.
    AdvancedMode
  3. Click E-mail.
    The Scan Settings dialog box appears.
    ScanSettings
  4. Change the scan settings, such as file format, file name, destination file path, resolution, or color, if needed.

     

    • To change the file name or Destination File Path, click Change.
    • To preview and configure the scanned image, select the PreScan check box.

     

  5. Click Scan.
    The machine starts scanning. Your default email application opens and the scanned image is attached to a new, blank email message.

    If the E-mail application you are using does not open or the error message appears, click here to see how to configure the default E-mail application.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-1602R, DCP-1610W, DCP-1610WE, DCP-1610WR, DCP-1612W, DCP-1612WE, DCP-1612WR, DCP-1622WE, DCP-1623WE, DCP-1623WR, DCP-J562DW, DCP-J785DW, DCP-L2500D, DCP-L2500DR, DCP-L2520DW, DCP-L2520DWR, DCP-L2540DN, DCP-L2540DNR, DCP-L2560DW, DCP-L2560DWR, MFC-1910W, MFC-1910WE, MFC-1912WR, MFC-J480DW, MFC-J680DW, MFC-J880DW, MFC-J985DW, MFC-L2700DN, MFC-L2700DNR, MFC-L2700DW, MFC-L2700DWR, MFC-L2720DW, MFC-L2720DWR, MFC-L2740DW, MFC-L2740DWR

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