This issue may occur if the document is placed incorrectly on the flat scanner glass or the paper is loaded incorrectly in the paper tray or the paper size and tray settings are not programmed as needed.
If you use the scanner glass, place the document you want to copy face down on the flat scanner glass.
Use the document guide lines in the upper-left corner of the flat scanner glass to help you position your document.
Your Brother machine will automatically default to Tray#1 when making copies. You can change the default tray the machine will use when making copies OR you can change the tray selection temporarily for the next copy. Auto Tray Select will allow your machine to feed paper from either Tray#1 or Tray #2, using the paper type and size settings from the Copy Settings table.
Changing the default tray in Copy mode
Press (Settings).
Press the Up or Down arrow key to display General Setup.
Press General Setup.
Press the Up or Down arrow key to display Tray Setting.
Press Tray Setting.
Press the Up or Down arrow key to display Tray Use: Copy.
Press Tray Use: Copy.
Press Tray #1, Tray #2 or Auto Tray Select.
Press .
Changing the tray selection for next copy only
Load your document.
Press (Copy).
Enter the number of copies you want.
Press Options.
Press the Up or Down arrow key to display Tray Select.
Press Tray Select.
Press Tray #1, Tray #2 or Auto Tray Select.
Press Black (Mono) Start or Color (Colour) Start.
If your question was not answered, have you checked other FAQs?
(Settings).
.
(Copy).
