HL-J6100DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 30/08/2018
  • ID: faq00002541_528

Clean the Paper Pick-up Rollers for Paper Tray #2 and Tray #3

These instructions describe how to clean the paper pick-up rollers for Tray #2.

(HL-J6100DW) The steps for Tray #3 are very similar.

  1. Unplug the machine from the electrical socket.
  2. If the paper support flap is open, close it, and then close the paper support.
  3. Pull tray #2 (1) completely out of the machine as shown by the arrow.
  4. Clean the paper pick-up rollers for tray #2 (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
  5. Slowly push tray #2 completely into the machine.
  6. Reconnect the power cord.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

Related Models

HL-J6000DW, HL-J6100DW

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