DCP-585CW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 22/07/2008
  • ID: faq00002521_000

When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?

The paper size setting of ScanSoft™ PaperPort™ 11 SE may be set as "Letter". Change the paper size settings to "A4" by following the procedures below:

  1. Click Scan or Get Photo.



  2. Select the profile that you want to change the settings of.



  3. Click Settings....



  4. Open the Scan tab.



  5. Select A4 from the size selection.



  6. Click OK to close the window.



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