MFC-7860DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 12/06/2012
  • ID: faq00002490_009

No Paper

Case 1: The machine is out of paper or paper is not properly loaded in the paper tray.

Do one of the following:

  • Refill the paper in the paper tray and press Black (Mono) Start or Color (Colour) Start or Start.

  • Remove the paper and load it again. Then press Black (Mono) Start or Color (Colour) Start or Start.

  • If the problem is not resolved, the paper pick-up roller may need to be cleaned. Clean the paper pick-up roller.
    (Click here to see the details of how to clean the paper pick-up roller.)



Case 2: The paper tray indicated on the LCD is not installed properly.

  • Re-install the paper tray that is indicated on the LCD.



Case 3: The paper you are using may not meet our specifications.

Related FAQs

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Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7055, DCP-7055R, DCP-7055W, DCP-7055WR, DCP-7057, DCP-7057R, DCP-7057WR, DCP-7060D, DCP-7060DR, DCP-7065DN, DCP-7065DNR, DCP-7070DW, DCP-7070DWR, DCP-8110DN, DCP-8250DN, DCP-9010CN, DCP-9055CDN, DCP-9270CDN, FAX-2840, FAX-2845, FAX-2845R, FAX-2940, FAX-2940R, MFC-7360N, MFC-7360NR, MFC-7460DN, MFC-7860DW, MFC-7860DWR, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT, MFC-9120CN, MFC-9320CW, MFC-9460CDN, MFC-9465CDN, MFC-9970CDW

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