DCP-9270CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document in Mac OS X 10.7.

You can scan a document using one of the following methods:
 - Using the Image Capture application
 - Scanning directly from the "Print & Scan" section

You can also scan using the Brother ControlCenter.  For details, click here to see the ControlCenter FAQ.

 

Method 1: Using the Image Capture application
In order to use Image Capture included with Mac OS X 10.7, the ICA Scanner Driver is required. The Brother Scanner Driver (CUPS Printer Driver for some models) for Mac OS X 10.7 contains the ICA Scanner Driver. To install the ICA Scanner Driver, please install the Scanner Driver or CUPS Printer Driver.

Please follow the steps below:

  1. Connect your Brother machine to the Macintosh using a USB cable. Or connect your Brother machine to the same LAN (if you are using a network model) where the Macintosh is connected.
     
  2. Launch the Image Capture application.
     
    launch the image capture

     

  3. Choose the machine from the list on the left side of the screen.

    Hint:
    If you connected the Brother machine and your Macintosh with a USB cable, you will see the machine in the DEVICES area. If connected via LAN, you will see it in the SHARED area.
    If you cannot see the machine in the DEVICES area or the SHARED area, point the mouse pointer over the area, and then click Show.
     
    Image Capture

     

  4. Place your document in the ADF or on the scanner glass.
    - If you place the document in the ADF, choose "Document Feeder" for Mode and the size of your document for Scan Size.
     
    Image Capture

     

    - If you place the document on the scanner glass, choose "Flatbed" for Mode.
    Notes:
    * If your Brother machine does not have an ADF, the Mode option does not show up.
    * If you choose the Detect Separate Items from the Scan Size, the program will detect each image and save them as separate files. If you choose the Detect Enclosing Box from the Scan Size, the program will detect image as one item and save as one file. If the program does not automatically crop the document as you want, you can do it manually by dragging the mouse pointer over the portion you want to scan from the dialog box that can be accessed by clicking on Show Details.
     
    Image Capture

     

  5. Choose the destination folder or destination application for Scan To.
     
    Image Capture

     

    Hint:
    You can adjust the following settings, if needed, in the dialog box accessed by clicking on Show Details. Please note that the item name and assignable value may vary depending on the machine.

     

    • Scan Mode: Choose "Document Feeder" or "Flatbed".
    • Document Kind: Choose from "Color", "Black & White" or "Text".
    • Resolution: Choose the resolution you want to scan your document at.
    • Size: Choose the paper size of the document being scanned from the Document Feeder or the scan area from the Flatbed.
    • Orientation or Rotation Angle: Choose the orientation of the document from the Document Feeder or the angle of the scan from the flatbed.
    • Duplex: You can choose 2-sided(duplex) scanning from the Document Feeder if the model you are using supports this feature.
    • Scan To: Choose the destination folder or destination application.
    • Name: Enter the prefix text used for the name of the scanned image.
    • Format: Choose the file format of the scanned data.
    • Image Correction: From the manual setting you can adjust Brightness, Contrast, Tint, Temperature and Saturation.
    Image Capture

     

  6. Click on Scan to start scanning.

 

 

 

Method 2: Scanning directly from the "Print & Scan" section
If you already added your Brother machine in the Print & Scan section, you can scan directly from there. Please follow the steps below:

  1. Connect your Brother machine to the Macintosh using a USB cable. Or connect your Brother machine to the same LAN (if you are using a network model) where the Macintosh is connected.
  2. Choose System Preferences from the Apple Menu.
  3. Click on the Print & Scan icon.
  4. Choose the machine from the list on the left side of the screen and click on Open Print Queue....
     
    Print & Scan

     

  5. Click on the Scanner icon.
     
    Print & Scan

     

  6. Place your document in the ADF or on the scanner glass.
    - If you place the document in the ADF, choose "Document Feeder" for Mode and the size of your document for Scan Size.
     
    Scanner

     

    -If you place the document on the scanner glass, choose "Flatbed" for Mode.
    Notes:
    * If your Brother machine does not have an ADF, the Mode option does not show up.
    * If you choose the Detect Separate Items from the Scan Size, the program will detect each image and save them as separate files. If you choose the Detect Enclosing Box from the Scan Size, the program will detect image as one item and save as one file. If the program does not automatically crop the document as you want, you can do it manually by dragging the mouse pointer over the portion you want to scan from the dialog box that can be accessed by clicking on Show Details.
     
    Scanner

     

  7. Choose the destination folder or destination application for Scan To.
     
    Scanner

     

    Hint:
    You can adjust the following settings, if needed, in the dialog box accessed by clicking on Show Details. Please note that the item name and assignable value may vary depending on the machine.

     

    • Scan Mode: Choose "Document Feeder" or "Flatbed".
    • Document Kind: Choose from "Color", "Black & White" or "Text".
    • Resolution: Choose the resolution you want to scan your document at.
    • Size: Choose the paper size of the document being scanned from the Document Feeder or the scan area from the Flatbed.
    • Orientation or Rotation Angle: Choose the orientation of the document from the Document Feeder or the angle of the scan from the flatbed.
    • Duplex: You can choose 2-sided(duplex) scanning from the Document Feeder if the model you are using supports this feature.
    • Scan To: Choose the destination folder or destination application.
    • Name: Enter the prefix text used for the name of the scanned image.
    • Format: Choose the file format of the scanned data.
    • Image Correction: From the manual setting you can adjust Brightness, Contrast, Tint, Temperature and Saturation.
    Scanner

     

  8. Click on Scan to start scanning.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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