FAX-1355
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FAQs & Troubleshooting |
How do I clear the message "INK EMPTY BLACK" from the display?
Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevents smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.
The message INK EMPTY BLACK will appear if the ink cartridge is empty. The machine will stop all print operations. While memory is available, faxes will be stored in the memory. To clear the message, you need to replace the empty cartridge. All faxes received into memory will automatically print once the ink cartridge is replaced. Click here for instructions on how to replace the ink cartridge.
If you have already changed your ink cartridge and "INK EMPTY BLACK" continues to appear on the LCD, click here for more information.
To maintain the highest print quality, the unit periodically cleans the print head. You can also clean the print head when needed by pressing the Ink or Ink Management key and then select Cleaning. This cleaning process does consume an amount of ink.