Model discontinued. This page is no longer updated.

DCP-315CN

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I clear the "INK EMPTY" message?

The message INK EMPTY will appear if one or more of the ink cartridges are empty. To clear the message, you need to replace the empty cartridge(s).


If you have already changed your ink cartridge and "INK EMPTY" continues to appear on the LCD, click here for more information.

 

While "INK EMPTY" appears on the LCD, the DCP will stop all print operations (such as printing copies, faxes and jobs from the computer).

Click here for instructions on how to replace the ink cartridge(s).

 

To maintain the highest print quality, the unit periodically cleans the print head. You can also clean the print head when needed by pressing the Ink or Ink Management key and then select Cleaning. This cleaning process does consume an amount of ink.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-310CN, DCP-315CN, DCP-340CW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.