DCP-9015CDW
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FAQs & Troubleshooting |
Jam Tray 1 or Jam Tray
Follow the steps below to clear the message Jam Tray 1 or Jam Tray.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
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Pull the paper tray completely out of the machine.
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Use both hands to slowly pull out the jammed paper.
- Make sure that the paper is below the maximum paper mark
in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
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Put the paper tray firmly back in the machine.
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